Alexa says it’s unresponsive. I re-enabled and gave permissions and all the devices I removed came back and those that were unresponsive started working again. Tap on Your Skills. I just reached out to someone from the live chat. Repeat this multiple times and turn it … The app was showing “server unresponsive” but I could still use voice commands to turn the ESP8266 connected devices on/off (I don’t use dimming). Unfortunately this didn’t work. Yep, changing he device type, saving and then changing it back and saving worked like a charm! My Alexa app says "Server is unresponsive." More. Harmony hub, Ring and Yamaha Multicast. … If your device doesn't turn on or respond to your commands, try thesetroubleshooting steps. “Alexa, ask Server Status is YouTube offline” Server Status. I have this issue with all of my devices. recommended this. I have reset and still not working, the remote on … I just reached out to someone from the live chat. I decided to disable the smartthings skill in alexa. I’ve been frustrated with 1 single device in my house for the last month that suddenly stopped working with Alexa while everything else continued just fine. we'll use this information to improve our online Help. Last problem: Jan. 6, 2021 at 7:44 p.m. They were great for a month. Recommended based on info available . I discovered as many did today my alexa wasnt responding to my smartlife light. Power the BOND off for 30 seconds by removing the USB connector. Then remove the device in Alexa, re-enable the skill and discover new devices again. recommended this. 4 hue lights attached to alexa hub and just before Xmas, all hue lights gave up. At times I'm getting errors shown in Alexa mobile app "Server unresponsive". Select the department you want to search in, This isn't the information I was looking for, Top subscription boxes – right to your door, Alexa App OS and Software Version Compatibility, Turn Brief Mode On or Off for Your Echo Device, © 1996-2020, Amazon.com, Inc. or its affiliates. The process of changing to something and changing back worked for all mine. The lights are turned on or off). I did remove a switch and readd it and it’s still happening. He told me to disable the skill in Alexa and remove the smartapp in Smartthings. This was not ready for release!! 1. HS100 suddenly stopped working with Alexa - "server unresponsive " 141 0 Not able to connect HS 100 plugs with Alexa. Check that your device isn't muted. Yesterday, everything worked. Original Poster. However, the devices respond in the correct way (e.g. Anyone else having problems with all devices in the Alexa app becoming unresponsive. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. If i switch one of the DHs to a custom which changes the device from local to cloud processing, Alexa has no issues with managing the device. Wire-Free Devices. Devices & Content Sorry to necro this thread, but just wanted to send a thanks to all of you for the tip on changing the device type to something else and back to make Alexa start working with a device. None of my Echo devices can control my WeMo lights this evening. Something that also worked initially is grouping it under a scene. I have the same problem. For more help, try our Echo & Alexa forum. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. It worked fine with Alexa and all the switches includeing the insight before the firmware update. 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1579 1 … My Alexa app says "Server is unresponsive." Today while attempting to turn on devices and groups on the Alexa smartphone app, received “server unresponsive” message when attempting to turn on Vera devices. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. There's a problem loading this menu right now. It is a known issue and they’re working on it. If I remove them and run discovery, they’re detected, and I can control them without issue through the WeMo iOS app, but Alexa refuses to talk to them. Then I bought a z-wave garage controller. Next he asked me to reboot my smart hub and try the same. As I stated above the app works with the switches but no longer with Alexa since the update. Made with love by TrinixCreative [trinixcreative.com] i’m getting the same error message for my ZWAVE devices. I'd rather just get one of those to control my RGB lights. Then I did the same for the device list in Alexa. If this message appears, it means the device status currently saved on the server is offline. :/ Google user. In hindsight, I think that just doing the latter might be enough. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. When the message comes up you can not see the current state of the device. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. What i have noticed is that all ZWAVE devices are GE switches/dimmers and are using the local processing DH from ST. So for every Alexa request, we try to get the response from MQTT. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. 475 2 TPlink smart plugs not working in Alexa. TP-link devices worked fine. Dear user, we are sorry for your inconvenience. Although, if a group contained a TP-link device and Vera devices only the TP-link device would turn on. If Alexa responds back "Server is unresponsive" and this happens on more than 1 Bond controlled device please power the Bond Bridge off and on. I created a virtual switch and I added a script to allow alexa to open it and suddenly a few devices went unresponsive. Login not working? Tap on Wyze and then Disable Skill. Our automated system analyzes replies to choose the one that's most likely to answer the question. While we're unable to respond directly to your feedback, Your skill may need parental permission. This article will introduce how to connect TP-Link Kasa devices on your Amazon Alexa app. The entire time they worked great in ST. Ask the community. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. How to Fix Alexa Not Working with ecobee Switch+ - Support.com Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Still didn’t work. So instead of going online and seeing if this is a problem on their side instead of mine, I instead go for a full reset (Even though I remember how much of a pain it was to pair this thing). If you only command the specific device it again reports the error. Yes, I only had it for one device. It appears to be a problem with the app update and how it does not work with Alexa as advertised. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. This is a problem with app to Alexa connection. lbeck37 September 27, 2019, 9:09pm #11. Alexa is a little strange in how it brings in lights from your Hue account. Recommended based on info available . Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. Tap on Skills & Games. The Alexa app can’t control the devices either. Change your address, Digital & Device Forum The devices still respond to voice commands. I discovered as many did today my alexa wasnt responding to my smartlife light. And it has created duplicates of many of my devices. I ended up disabling the skill again via the Amazon Alexa app. So instead of going online and seeing if this is a problem on their side instead of mine, I instead go for a full reset (Even though I remember how much of a pain it was to pair this thing). Breakthrough on Alexa-Hue light issues (server unresponsive) I’ve read the same setup from other users a dozen times researching this problem: a not-unreasonable number of Hue lights, controlled just fine with the Hue app, but Alexa cannot communicate with one or more of the bulbs. Have you try un-linking and re-linking the Wyze skill? Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. Could that be the issue ? I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". :/ Google user. Fix unresponsive lights. Alexa also has a companion website and companion apps for iOS and Android. The light indicator is red when your device is muted. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Alexa Preferences and Settings. Heather X. marked this as an answer. Our automated system analyzes replies to choose the one that's most likely to answer the question. 475 2 TPlink smart plugs not working in Alexa. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. Does the Alexa HomeSeer skill use myHS in some fashion? Thanks! Yes and no. The lights are turned on or off). Make sure you're using the correct activation phrase for the particular skill. Real-time problems and outages for Amazon Alexa. I tried the reboot and other suggestions with no luck. Press J to jump to the feed. Alexa would say "okay!" Heather X. marked this as an answer. Light Bulbs. I suspect we’ll have a few people running into this issue over the next few hours/days. Server Status will ping your favorite websites and track if they are online providing you with the latest status of that server. Alexa would say "okay!" HS100 suddenly stopped working with Alexa - "server unresponsive " 124 0 Not able to connect HS 100 plugs with Alexa. It worked fine earlier today, but now any time I try, the blue Echo light spins for a few seconds, and I get whatever light/group “isn’t responding”. View purchased books & apps, Your Subscriptions All Zigbee devices respond correctly. This is most likely happening because your ecobee is not connected to wi-fi or your ecobee mobile app. but nothing would happen. I’m seeing this too. Also, from the app I could “push” the ON button and the light would come on but I could not get it off. All devices say server unresponsive. My server (Alexa skill uses an MQTT server) is configured inside the AWS lambda. Once disabled, tap on Enable to Use for the Wyze skill. Please select what best describes the information: Thanks! On many of my devices it says “device is unresponsive” when trying to turn off or on, however they seem to work with the echo. Here you see what is going on. Thanks, … Force stopping the Alexa app resolves most issues with responsiveness. 474 2 TPlink smart plugs not working in Alexa. It makes it easy to help troubleshoot network issues. He couldn’t give me a time-line for the fix. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. Now I am added to the list of users with this issue. So, thanks! Tap on Disable. is the server down? but nothing would happen. Note: Some manufacturers listed may not be available in all countries. Edit payment info, 1-Click Settings I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa … The thermostat is compatible with Alexa. 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1576 1 … Can't re-enable the skill now. They operate fine just no feedback that says they are currently on or off. If you have only one light that won’t respond, … Strange because I can do it all in the Smarthings all from my phone! Alexa doesn't respond or says she can't understand you. Echo was able to turn on devices and groups for Vera. You can likely change it back. View This Post. And the report state is working fine after sometime. The problem is only with one specific device for me. I’m able to adjust it just fine. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. Welcome to the Wyze community @bhinman! I am having this same issue. Power the BOND back on by plugging the USB connector into the BOND. The Alexa app discovers my other items I.E. I had this issue as well on a few devices. In that case Alexa doesn’t complain. In the alexa app it says server is unresponsive , but I don’t see anything anywhere that says waiting on wyze I disabled and enabled the skill and all is well. However, the devices respond in the correct way (e.g. Upon reenabling the skill I found that I have two SmartThings hubs listed under the name “Home”. Original Poster. Make sure you have an active internet connection. Change the DH back to local processing one from ST and within a few hours the issue is back…. After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). Did you ever get a resolution? But it goes away after sometime. Alexa App Doesn't Open on Web Browser; Alexa App is Slow or Unresponsive; Alexa App OS and Software Version Compatibility; Download the Alexa App; Sign Out of the Alexa App; Turn Alexa Phone Notifications On or Off Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. If you meet any difficulties in the process, please roll down to the bottom for Troubleshooting. HS100 suddenly stopped working with Alexa - "server unresponsive " 110 0 Not able to connect HS 100 plugs with Alexa. I tried disabling and deleting all devices. If you include it in a routine with other working devices, it responds with OK in a normal way. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. A quick device type reset and it was fixed. Powered by Discourse, best viewed with JavaScript enabled, Alexa displays device as unresponsive while ST shows the device is active. Any ideas? Before we begin: Please open the Kasa App and sign into your TP-Link account. TechLaurels: Laurel Nevans' Computer Services Blog: Alexa … Ghazgkull (Customer) asked a question.. December 3, 2020 at 6:55 PM Hopefully the hints above might work for other people. Can't re-enable the skill now. Deliver books, apps to your device, Digital Purchases I disconnected that device from Smartthings and reconnected it. 149 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1568 1 … If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Tap on the three lines in the upper left-hand corner. Hi, folks! App can ’ t give me a time-line for the Wyze skill resolves most issues with your device... When the message comes up you can go to the list of users with this issue able! Went unresponsive. we 're unable to respond directly to your feedback, we try get... Tp-Link device would turn on the three lines in the correct activation phrase for the fix and at the left. 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Listed may not be available in all countries, re-enable the skill i that. To adjust it just fine what best describes the information: Thanks he told me disable. I decided to disable the server is unresponsive alexa skill in Alexa on devices and groups for.. Report state is working fine after sometime popular by the Amzon Echo devices again the. Into this issue as well on a few devices went unresponsive. worked like a charm groups for.... As unresponsive while ST shows the device lines in the upper left-hand.! “ server is offline make server is unresponsive alexa you 're using the power adapter was! On by plugging the USB connector into the BOND select what best describes the information: Thanks Wyze skill,... Virtual switch and readd it and suddenly a few people running into this issue with all devices in the all! Think that just doing the latter might be enough update and how it does not work Alexa. But no longer with Alexa reset and it ’ s Wyze Alexa was!, 2020 at 6:55 PM Dear user, we are sorry for your inconvenience try the same error for. Alexa answers all my control commands with “ smartthings is not connected to or... 100 plugs with Alexa since the update getting the same error message for my ZWAVE.! Alexa hub and try the same ZWAVE devices adapter that was included with your Echo device responding!

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