They will request the following information: PS4 system serial number (located on the bottom of the console), DS4 serial number (located on the back), the date you bought it, & details on whether the pad came as part of the bundle or if you bought it separately. 8am-8pm Monday to Friday, 9am-5pm Saturday. PlayStation® For PlayStation® Systems, Games and Entertainment International Assistance For products purchased outside the U.S.A. PlayStation™ Network For PlayStation Store, PlayStation Video, PlayStation Music, PlayStation Vue Professional Electronics For assistance with your professsional products. UK PlayStation Support. Cyber Shadow (Nintendo Switch / PC / PS4 / PS5 / Xbox One), Atelier Ryza 2: Lost Legends & The Secret Fairy (Nintendo Switch / PC / PS4 / PS5), Sword Of The Necromancer (Nintendo Switch / PC / PS4 / PS5 / Xbox One / Xbox Series S/X), Olija (Nintendo Switch / PC / PS4 / Xbox One), Gods Will Fall (Google Stadia / Nintendo Switch / PC / PS4 / Xbox One), The Pedestrian (Nintendo Switch / PC / PS4 / PS5 / Xbox One / Xbox Series S/X), Ys IX: Monstrum Nox (Nintendo Switch / PC / PS4). Sony’s customer care helplines each operate a local rate contact number meaning that your call will be charged the same standard per-minute rate as any other geographical call made from a UK mobile or landline telephone. The amount of tax charged on your order depends on a number of factors, including the shipment or delivery address of your orders and the time and location of fulfillment. Here are all the details you need: Opening times: Monday-Saturday 10.30am- 7.30pm BST, The UK also has excellent support on Twitter, with a team who responds quickly to your questions. Good luck – and by all means let us know in the comments below what your experiences are when dealing with PlayStation support through the previously mentioned channels! Operating hours (UAE time): Sunday-Thursday: 9:00am - 5:30pm. Experience lightning-fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio, and an all-new generation of incredible PlayStation® games. Alternatively callers can enquire about the cost of any upcoming phone models if they would like to buy a new Xperia mobile in full rather than take a monthly contract with a network provider. Guide: Best PS5 External Hard Drives For PS5. Related Content – Sony PS5 Complete Guide – A Total Resource On PlayStation 5. We’ve got the whole list of all crossplay PS4 games right here. Visit Playstation support. Our fix & replace tool offers support if your console doesn’t power up, if there is no image on the screen, if your analogue joysticks or buttons are faulty, worn or sticky, or if there are some discs errors. Guide: Can PS5 Output At 1440p Resolution? Replacements will be offered if necessary. Opening hours: 10:30 to 19:00 Monday to Saturday. For all other countries , please find the local PlayStation Support phone number here. Customer Calls connection service is charged at £6, max … We’ve got the PlayStation support number for PS4 tech support for you right here. Their service was outstanding. Alternatively callers can also ask a representative from Sony for troubleshooting assistance if they are having a technical issue with the PlayStation network such as when they are unable to sign-in to the online feature. Opening times: Monday-Saturday 10.30 am- 7.30 pm BST. Premium Support for Sony VAIO® PC products provided by Sutherland Global Services ended on November 30th, 2020 at 5:00 pm ET. Telephone: 1-800-345-7669. There’s also the opportunity to Live Chat with customer service at … Guide: What SSD’s Will Actually Work With The PS5? However, we may reduce your refund amount based on … Live-Chatting with Customer Service No matter where you’re located or what site you’re redirected … Related Articles [EASY VIDEO] How to use the Sony Support website! I contacted customer service at Sony PlayStation UK with regards to an issue with an accessory for the PS5. Contact Us. The person I spoke to went out of their way to support and resolve my issue, quickly, efficiently and gave a fantastic service. Welcome to the Customer Service Telephone Numbers Directory. Guide: PS5 Enhanced Games List – Every PS4, PS5 Game With Enhanced Graphics Modes, Guide: How To Use A Keyboard And Mouse On PS5, Which Games Are Compatible. PlayStation has delivered innovation to the market since the launch of the original PlayStation in Japan in 1994. Sony is a Japanese multinational company that creates and sells consumer electronics to millions of customers around the globe. If you’re looking for answers to any issue you might have with your PlayStation hardware or software, you can often find what you’re looking for on the PlayStation forums, or the PlayStation Support site where you can enter your query and find solutions quickly. Repair and Warranty. UK Contact Numbers Opening Hours; Sony Mobiles Customer Services: 0360 523 7237: 8am-8pm Monday to Friday, 9am-5pm Saturday: Sony PlayStation Customer Services: 0203 538 2665: 10:30am – 7pm Monday to Sunday: Sony Electronics Customer Services: 0207 365 2810: 9am-6pm Monday to Friday: Leeds Sony Centre: 0113 242 2569: 9am-5:30pm Monday to Friday PlayStation Support Number, PS4, PS5 Customer Service: Live Chat, Email and Telephone Number – Need to get in touch with PS4 tech support, PlayStation support or with PS4 customer service or PS5 customer service? Get help with PlayStation 4 and PlayStation 5 connection issues. Live agent support is not available for VAIO PC products; If you live or purchased your product outside the U.S., go to Sony Global home and choose your country. Just tweet @AskPS_UK between 9.00-23.00 Mon- Sun, Or, you can email the team at: [email protected], Opening times: Monday-Friday 8:00AM – 8:00PM PST, There’s also the opportunity to Live Chat with customer service at this link: https://scea.secure.force.com/PreChatEnglishForm/, Or contact customer service via Twitter: @AskPlayStation. Bring instant shopping into the picture If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Simply tweet @AskPS_UK in between 9.00-2300 Mon- Sun Want to play against/with your friends who own the same games but different consoles? To enroll in PlayStation® Plus or PlayStation™Now, you need a valid payment method, and a free account with PlayStation™ Network (PSN). We’ve got the whole list of all crossplay PS5 games right here. There are many solutions out there from players who have had the same problems, but if you’re still having not luck here’s how you get in touch with Sony PlayStation in the UK and US. Customer Service. We would like to show you a description here but the site won’t allow us. Got a problem with your PS5, PS4, PS3, Vita or PlayStation VR headset? The PlayStation Camera adaptor is used to connect the PlayStation®Camera* (sold for the PlayStation®4 console) to a PlayStation®5 console. ; On the sign-in screen, press the triangle button, and then select Next. ): Two highly requested features released in Europe. However the company is also known for its multimedia ventures through its Sony Entertainment division where it acts as a producer of feature length films and publisher of contemporary music. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Playstation in an easy-to-use summary, as well as a full comparison of the 4 ways to reach Playstation, compared by speed and customer recommendations. PS4 Tech Support How to get in touch with PlayStation Customer Service Support. Contact PlayStation Customer Services using the call connection number below or visit PlayStation for information at no or lower cost. Sony play station support / helpdesk: For Sony PlayStation 3 (PS 3), Sony PlayStation 4 (PS 4), Sony PlayStation Vista (PS Vista), Sony PlayStation Now (PS Now), Sony PlayStation VR (PS VR), contact sony support number. Alternatively you may wish to enquire about the cost a subscription to PlayStation Plus before asking the Sony advisor what benefits are included such as which free games are available to download at any given month. Contact Sony PlayStation customer services helpline number 0203 538 2665 for technical support if there is a fault with your video game console. However you may be able to contact one of Sony UK’s customer services departments for free if you are using up any inclusive free minutes offered by your service provider. 0901 545 5120. Applicable Products and Categories of This Article. Opening times: Monday-Friday 8:00AM – 8:00PM PST. Your membership subscription will renew automatically and you’ll be charged the then-prevailing fee (currently $59.99) + … Games and Movies. When PS5 releases in 2020, we would also expect those same channels to be available when customers want to get in contact with Sony regarding its next-generation PlayStation, too. This allows the use of PlayStation®VR when playing supported PS4™ games on a PS5™ console, including games that require PlayStation®Move or PlayStation®VR aim controllers. Unfortunately, PlayStation Customer Service isn’t a 24/7 service, but you can get in touch by sending a message to the PlayStation Support email address or phoning the PlayStation Support number. If you would prefer not to get in touch with the electronics company by telephone then you can do so for free online by making an enquiry on Sony’s Online Contact Form found on their official website. Playstation 1930. The UK likewise has outstanding support on Twitter, with a team who reacts rapidly to your concerns. © 2006-2021 PlayStation Universe, All Rights Reserved. Want to play against/with your friends who own the same games but different consoles? X mount accessory for PS4. Our Fix & Connect tool offers support if you can’t connect to the Internet, sign in to PSN or your online experience is poor. Contact Sony on their UK customer services telephone number 0207 365 2810 if you require technical support for an electronic device made by the company. Call Playstation Support on 0203 538 2665 and explain what has happened to your pad. Primary PS4 password reset. – A Simple Guide, PS5 DualSense Haptic Feedback: How It Works – A Simple Guide, https://scea.secure.force.com/PreChatEnglishForm/, How To Connect Bluetooth Headphones To PS4, How to fix your PS4 controller syncing issues, PSN Error WC-40382-7: How To Fix Card Issues On PlayStation Store, PlayStation VR – How To Fix Blurry Vision, PS4 Troubleshooting: How To Fix Auto-Eject Loop, How To Fix PS4 ‘Game Saved Data Cannot Upload’ Error, Guide: Here’s How You Fix Those PS5 WiFi 5GHz Issues Which Stop Your Downloads, Guide: Best Free PS5 Games – Great PS5 Games At Zero Cost. Contact Sony on their mobile telephone general enquiries number 0360 523 7237 if you require tech support for your Xperia handset. Guide: Can PS4 Saves Made On PS5 Be Used On PS4, PS5 DualShock 4 Compatibility – A Simple Guide, PS5 Backwards Compatibility Explained – A Simple Guide, Does PS5 DualSense Controller Work On PS4? Are you ready for PlayStation®5? Playstation Customer Service Phone Number (800) 345-7669, Email, Address. From the PS4 home screen, go to Settings > Account Management > Sign In. ... For repair, or for questions about your account or purchase on PlayStation Network, please visit https://support.playstation.com website. Are you excited to finally get some new news on Dying Light 2, after years of waiting. Furthermore you may also qualify for free repairs on products such as your Sony VAIO laptop if your product is still under warranty. ... For repair, or for questions about your account or purchase on PlayStation Network, please visit https://support.playstation.com website. The company is particularly well known for its Bravia TV and Sony Xperia mobile phones along with its popular PlayStation video game consoles that are available both in the UK and internationally. Enter your order number, email address you used and the phone number you used for your billing details. If your console still has its warranty intact then you can request a replacement part in the case of damaged hardware. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund. Get your PlayStation 4, PlayStation 3, PlayStation VR, DualShock 4 or your PlayStation VR Aim Controller repaired. If you have access to a PS4 that you have activated as your primary PS4, you can reset your password in a couple of clicks — all you need is access to your sign-in ID (email address):. For instance customers are advised to report any technical faults with a television from the Sony Bravia range before the appropriate troubleshooting support can be given over the telephone. Support by Sony (2.2. Telephone: 0203 538 2665. Contact Sony on their UK telephone number 0207 365 2810 for enquiries about your PlayStation games console or any other electronic device made by the company. Whether you’re having problems getting online to the PlayStation Network, your games are locked or your PS4 is broken, then the first thing you should do is make sure you check online. You can contact PlayStation Mon - Sat 10:30am - 7pm. A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. Consumer Audio & Video Enquiries - For UAE Customer : Please call 800 7669 - For Other Country Customer : Please call +971 800 7669. 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